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Joanne
From the first conversation with Charisse, I felt confident that she would be the one to work with. Before I could ask a question, she was ready with an answer. She understood my needs and concerns making my enrollment a smooth transition. I couldn’t have asked for a more knowledgeable representative. Thank you Charisse for all your help!
Roberta
Riley is AWESOME! She is professional, knowledgeable, incredibly helpful, and a huge stress-reliever. She helped my husband and I with a great health insurance plan that is affordable. Thank You Riley, we appreciate you.
Jack & Janet
Charisse did another amazing job with reviewing our policy & needs for next year. Riley is always there to help as well. We are so grateful these two woman are in our lives. Thank you!
Tammy
Charisse is one of the kindest people I've ever met. She made the process of finding and getting insurance extremely easy. She showed me several different options that would work for my needs, explained each one and made it easy for me me to make a decision. I have already referred 3 people to her and feel confident that they will be as happy as I am!
Carol
Riley did a great job of explaining my Medicare Advantage options and got me a policy that meets my needs and doesn’t cost me a dime. Thanks for making my transition to Medicare so easy!
Pat
Can’t begin to say how wonderful Charisse and Riley and the rest of their team! I first started with Charisse’s aunt, Wendy. Wendy was amazing, and thank goodness, Charisse entered the business to help Wendy. Unfortunately, Wendy passed away quite suddenly. But, thank goodness, Charisse was ready to step in and follow in her aunt’s footsteps. Charisse is just as spectacular as her aunt and I know she must be so proud of her! We decided to change insurance plans for next year and she and Riley have been most helpful in helping us find the right plan for us. Again, they are a marvelous team and we count ourselves so lucky to be clients of theirs.
Jerry
With a 5 star rating being TOPS, Charisse deserves a 6 star rating for her help and knowledge!! Thanks again!!
Tom
My wife and I went to the office based on a friend’s recommendation. Of course it was in the last day for signing up for Medicare. Riley went thru all the options based on our needs and took care of us with time to spare. Highly recommend!
Shari
We can't praise Charisse and her team enough. We will always recommend her to all our friends. She makes insurance an easy decision and is always prepared to help us with anything we need. Charisse is so personable and professional and I can't imagine navigating this insurance thing without her.
Irene
My husband and I have been with Illuminate Insurance for many years and wouldn't think of going anywhere else. First Wendy, and now Charisse, make sure that all our needs are taken care of. Charisse is always available to answer any question I may have, or do any research required to make sure we get the best care possible. I am always glad to recommend Illuminate Insurance to anyone I know who is in need of insurance assistance. Outstanding customer service!
Kristine
Riley is very knowledgeable in Medicare Supplement policies. My husband and I walked into her office knowing absolutely nothing about Medicare. Riley walked us through the process and spent a lot of time answering our questions explaining every detail of the policy we choose. When we walked out of her office, we felt a big weight lifted off our shoulders. We would definitely recommend Illuminate Insurance Solutions to our family and friends. Thank you again Riley!!
Alyson
I am so grateful for Charisse’s expertise and professionalism. I am self-employed, and selecting a health insurance plan was so stressful and confusing on my own. I was never sure if I picked the best one. Charisse is always super-prepared when we meet and she helped me calculate in pretty granular detail which plan makes sense based on my medical visits and Rx expenses. I ended up choosing a completely different plan than I would have selected once we worked through those numbers and it was totally the right move. Thanks, Charisse!
Chris
Jack and I were the first home visit client for Charisse Engels! She went over everything with us! She went out of her way to explain what plan would give us the best coverage. We have been very pleased with the plan she recommended! I highly recommend sitting down and talking over the options with her. You will not be sorry!
Taylor
I can’t say enough how amazing Illuminate is! Charisse is so knowledgeable and great at explaining things. I came to her with tons of questions and left feeling relieved with all of them answered! They are very efficient in responding and so friendly as well!
Sandy
Charisse Engels is a remarkable agent. My husband and I know we can rely on her for her help in navigating our insurance needs and questions.
Dan
Wendy is excellent! Always very informative and easily explains solutions for long term care and health insurance options. Thanks Wendy!
Kathy
We are grateful for Wendy’s knowledge & expertise in navigating our way through Medicare to find the right fit for our personal situation.
Larry
If you need help with Medicare insurance, these Ladies are outstanding, caring, & very enjoyable professionals to work with. They are so down to earth & helpful you will be as impressed as we were. Since Medicare ins. agents can't control the pricing, it comes down to personalized service and knowledge, and that is what we found with this family-owned & operated agency. We feel we were treated better than family! We have met with them several times before choosing a plan that fit our needs and each time. They were super patient and attentive. They went above & beyond what we were expecting. These ladies may look very young, but they know the Medicare ins business inside & out. We highly recommend them. Sorry Google but We give them 10 stars.
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